Legal
User Data Deletion
Last updated: 4 September 2026
Meta requires apps that use Facebook Login to provide a way for users to request deletion of their data. This page explains how to remove AdForge data and disconnect Meta.
1. Disconnect Meta (Facebook / Instagram)
- Open Facebook → Settings & privacy → Settings → Apps and websites.
- Find AdForge (or the app name linked to App ID used for Connect).
- Select Remove to revoke access tokens.
You can also disconnect from inside AdForge when signed in (Campaigns / settings flows that clear the stored Meta connection).
2. Request deletion of AdForge-stored data
Email us from the address associated with your AdForge account:
Include:
- Subject line: AdForge Data Deletion Request
- Your AdForge login email
- Optional: Meta user ID or ad account ID if known
We will delete or anonymize account profile data, stored Meta tokens, campaign drafts, and generated creatives associated with your user within 30 days, except where we must retain records for legal, security, or billing reasons.
3. Demo Mode
Demo sessions may store drafts on the local server under temporary files. Clearing the demo session cookie and asking support to purge demo files for your machine/environment removes that data. Regenerating a new demo session starts fresh.
4. Confirmation
After we process your request, we will reply by email confirming deletion (or explaining any data we are legally required to keep and for how long).